RETURN POLICY — G'LORE

Satisfaction Guarantee

At G'LORE we believe in our product. That is why we offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase contact us within 30 days of receiving your order.

Return Conditions

To be eligible for a return the product must:
• Be in its original packaging
• Be unused or minimally used
• Be returned within 30 days of receipt

How to Start a Return

Send an email to support@glore.com and include your order number and the reason for the return. Wait for our response within 24 to 48 hours.

Refunds
After receiving and verifying the returned product the refund will be processed within 5 to 10 business days to the original payment method.

Non-Refundable Items
• Products used for more than 30 days
• Products damaged by the customer
• Products without original packaging

Damaged or Incorrect Product
If you received a damaged or incorrect product contact us immediately with:
• Photo of the product
• Photo of the packaging
• Order number
We will replace the product at no additional cost.

Return Shipping Costs
Return shipping costs are the responsibility of the customer except in cases of damaged or incorrect products.